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Frequently Asked Questions

What operating systems do you provide?

All of our servers come with our own custom version of Windows 2012. Optimized for higher performance. 

What type of speed could I increase my internet speed to by investing in your service?

All our servers come with 3Gbit network port ranging from 150mbps up to a full 900Mbps depending on network traffic conditions and your server package. Starter and Premium run at up to 300mbps while above to EXTREME and MONSTER  / BEAST will see up to 400-800mbps and Lightning and above up to 800-1000mbps.

Is your service month to month and can I cancel whenever I would want?

Our services are month to month.

When will I be able to access the server?

You will get an email when it is online and ready which should be within 1 to 24 hours.

Is the server only for Windows?

The server is compatible on any platform as long as you have a remote desktop client installed. Our servers are able to be used on both your home Windows computer and Apple.

Do I need to use proxies?

You’re required to use proxies on the server for all Nike, footsites, etc. 

Can I get a Custom Package?

Absolutely, Just open a ticket and we can give you a quote for whatever suits your needs.

What is your refund policy?

Unfortunately, we do not offer refunds. We provide a monthly service. You have the option to cancel your service at any time. Receipt of payment provisions monthly service. All Payments to eBotServers.com / eBotServers LLC / "EBS" Are Final and Non-Refundable. By purchasing a product or service from this website, Twitter or our website system you agree to our Terms of Service